Support

Support and Service

5/1/2010

Information technology is the resource of the third millennium. Information technology is the decisive factor for the knowledge society. It enhances the productivity, optimize operational sequences and bring the perfection to worldwide communication.

We assist your company in all phases of the software life cycle. Our service spectrum ranges from the evaluation to development, quality assurance and the provision to the permanent strategic development and support of your solution.

 

We know that your company needs a fast and accurate technical support and services to ensure that your solutions run smoothly and your employees work productively. Use our various service offerings for technical support and implementation that facilitates the introduction and operation of your solutions.

The Microsoft Support Lifecycle provides clear and firm guidelines about product support - from the release of the product by the end of product life cycle. As long as Microsoft is offering support for your products and we may be able to use that, we support you in the operation of our add-ons and solutions developed based to Microsoft technology.

The available information on product support enable you to manage your IT investments and simplify your IT planning

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Our support hotline is available Monday through Friday from 9:00 till 18:00 clock.

Tel: +49 (231) 5191910

Outside office hours you can reach a contact person at the agreed emergency number in your support contract. Or contact us by e-mail. Our support address is available around the clock.

E-Mail: support@triomis.de

If you have signed a service plan (hourly basis) or a support package, we will process your call within 8 business hours.

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